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This study gives a good overview about why Plume SaaS platform is a very sound choice from a business perspective and why communications service providers should seriously consider it. The document showcases an array of strong arguments that are enriched with numbers for illustrating how the deployment of Plume helps service providers:
Plume is a suitable catalyst for increasing revenues for CSP-s that are just entering the broadband internet market with a new service offering as well for CSP-s who already have a considerable number of broadband subscribers.
The results of the study were compiled based on Tier 1, 2, 3 CSPs deploying Plume’s CEM Platform, including analyzing CSP call-in records for over 2 million customers from November 2018 to August 2019.
This whitepaper gives a more precise overview of why Plume adaptive Wi-Fi optimizing system is technologically so special and totally different from other seemingly similar Wi-Fi systems.
In peculiar I advise to be attentive to the fact that in case of Plume we are dealing with open-sourced, cloud-controlled, centrally managed and distributed system. Technically this kind of approach in essence has distinct advantages over proprietary firmware based systems of mass produced Wi-Fi devices.
With Plume that works on top of open-sourced software called OpenSync™ a more vendor agnostic approach can be embraced. Rolling out new services on the foundation of unparalleled Wi-Fi user experience can thus be achieved significantly faster, because there is less dependence on hardware and it's vendors software development and firmware releases lead times.
Most importantly - thanks to automatic optimization fueled by artificial intelligence Plume will hold Wi-Fi quality to the highest standard possible with hardware. This is achieved without any human intervention. That is why the quality of Wi-Fi doesn't depend only on the hardware capability. Nor does it need manual configuring and optimizing by a person to achieve the best outcome at any given time.
In summarizing all the studies and facts it can be said with confidence - Plume is a scalable solution that allows to offer a simply working Wi-Fi environment and many value added services together with standard broadband service offering for homes and small offices.
The number of different types of devices per person, demanding internet is on the accelerating rise and of course they all connect to internet mainly over Wi-Fi indoors.
It is true regardless of whether the internet connection is delivered to the service location with cable or over the air, whether it is dedicated or shared connection, slow or superfast, with a copper or fiberoptic access or over 4G now and in the future predominately over 5G mobile internet.
Still there is a bottleneck of last meters of internet access indoors that is expected to be covered by license-free Wi-Fi
Without reacting to these trends beforehand the situation in Wi-Fi spectrum will only get worse and transition of customers to working solutions will happen faster than service providers KPI-s will have a chance to reflect.
Plume opens a new paradigm that helps to broaden this bottleneck in an economically reasonable and environmentally sustainable way. It gives a possibility to offer a new level of quality with broadband connections that have turned to commodity. It also presents a path to offer many value added services as well as more control and visibility to the customer and the service provider alike.
For example, good quality Wi-Fi delivered by Plume will enable to solve problems with indoor mobile internet and voice services coverage, since it is offering better possibilities to make clearer and safer VoIP/VoWiFi calls.
