The Smartzone highscale management platform collects statistics all the time, but a large service provider needs a constant overview of customer quality indicators and often needs to analyze over a very long period of time.

Insight is based on Smartzone's open northbound API, which is not log file analytics, but a higher level of KPI metric analytics and reporting technology.

A fundamental problem in large systems is always the opposition of network operators and service quality analysis, SCI allows these data warehouses to be kept separate and all information about the customer's situation to be systematically collected and processed.